MTG’s success meant they were operating a communication and collaboration platform that was no longer fit for purpose. With so many business units working differently, finding the root causes of the communication gaps involved looking at each silo and planning how to unify their approaches without affecting productivity.
The current way of working was putting MTG operations at risk. Inefficiencies were evident, and at times departments were working in an insecure way. With MTG’s desire to continue expanding, the current approach was no longer sustainable. Equantiis had to help move them forward with a unified strategy.