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Common challenges businesses are facing right now
Technology issues
Customer experience issues
Business process issues
Our solutions
At Equantiis, our team specialises in both business and technology strategy. From target operating models to business operational improvements, together with all aspects of technology, including Automation, AI, Data and Systems (CRM, ERP, Finance and a large number of sector specific systems).
With this in mind, we help businesses like yours, build a customer-centric strategy for impactful change by:
Improving technology infrastructure
Tackle your technology infrastructure challenges by drawing on our expertise in digital transformation and modernization strategies.
We’ll help with:
- Creating digital transformation strategies for better integration and efficiency
- Migrating to scalable cloud platforms for increased agility and cost-efficiency
- selecting and adopting Software-as-a-Service solutions
Handling customer experience challenges
By truly understanding your customers, you
will begin putting them at the heart of everything you do. Equantiis can help you on this journey by:
- Improving how you manage customer relationships with updated CRM tools
- Integrating all communication channels for better customer support and easier interactions
- Using data insights to understand customer preferences to boost your engagement strategies
Fixing business process inefficiencies
The key to streamlined operations, reducing costs, and boosting productivity is having effective and efficient business processes. In turn these processes will drive customer and deliver employee satisfaction and engagement. If you’re not sure where to start, let us help by:
- Automating your repetitive tasks to save time and reduce errors
- Tailor automation solutions to suit your needs for better process efficiency
- Building a centralised view of your data to allow easy access across departments, improve information and data accuracy
- Integrating systems to create smooth data flow and enable informed decision-making across your organisation
Success stories
"Our work with Equantiis began with the technology but took flight through their forensic exploration of member and student experience. This has helped to bring our growth strategy to life."
"This is the beginning of the AI environment that Manchester Met can confidently adopt and lead the way in how HE institutes should deliver the best student experience underpinned with the right processes and technology."
Want to know more or need assistance?
Let us understand more about you, your organisation and challenges – with no obligations.
