Some of the challenges the not-for-profit sector is facing right now

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Retaining and Engaging Donor Support is vital
Supporters have less to give in the current economic climate, and there are more causes competing for their attention. Loyalty alone can’t sustain impact, and renewals can no longer be assumed. To keep donors engaged, organisations must show clear value, demonstrate impact, and build lasting connections.
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The Cost of Doing More with Less
In many not-for-profit teams, people are stretched thin and juggling too much. Processes start to break down, culture suffers, and supporter experience slips. To grow sustainably, organisations need space, structure, and clarity to perform at their best.
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Your Technology Could be Holding You Back
Legacy systems and manual workarounds slow delivery and frustrate staff. Disconnected data and outdated tools make it hard to meet supporter and volunteer expectations. To move forward, technology must connect, simplify, and strengthen every part of the organisation.

Our solutions

At Equantiis, we offer a specialised suite of services to help charities, membership organisations, and professional bodies overcome common industry challenges within the not-for-profit sector.

Donor management
Solution 1
Curating the Supporter Experience

We help you navigate these problems by:

  • Understanding your Supporters Properly:
    In order to find out what matters to your supporters, you must put them at the centre of everything you do. This means understanding their needs, behaviours, and values.
  • Define how your Supporters are Interacting:
    Identify where drop-off risks occur, and use insights to strengthen your strategy. Curate the path from first contact to full engagement, and what makes them stay.
  • Improve Supporter Experiences:
    Track how your supporters interact with your organisation at specific points in their journey so that you can improve their experience and identify opportunities.
Capacity building
Solution 2
Building Efficiency in YourTeams
We help you navigate these problems by:
  • Designing and Defining Processes:
    We uncover the tasks and activities that are burdening your staff, assess the impact, and the outcomes, then recommend practical changes to create space to scale, improve morale, and ultimately improve the supporter experience.
  • Reviewing your Ways of Working:
    We look how you operate, your aspirations, and appetite for change to ensure your teams can focus on activities that add real value.
  • Optimising your Outcomes:
    We align people, processes, and systems so your organisation can run efficiently today while building the capacity to grow tomorrow.
Digital transformation
Solution 3
Technology Transformation & Integration
We help you navigate these problems by:
  • Vision for Change:
    We help you define a clear technology vision, to make the right strategic investments, and ensure adoption delivers real financial and operational returns.
  • Integration and Simplification:
    We connect systems, break down silos, and streamline processes to boost productivity and create a seamless experience for supporters, staff, and volunteers.
  • Modernisation and Security:
    We modernise operations by improving existing tools or supporting the procurement and implementation of new technology, while ensuring your data and systems remain robust, secure, and compliant.

Success stories

Enhancing Membership Engagement for the BDA
Ovarian Cancer Action Data Strategy
The Copyright Licensing Agency (CLA). Delivering an unrivaled customer experience.
Early Years Alliance. How a CRM coming to the end of its life became a catalyst for a digital first strategy.

Customer testimonials

Let's hear directly from the organisations we’ve previously worked with.

Rob Tucker
"UCAS in fact contacted us due to the speed the data was being uploaded. Their feedback was ‘no one does it this fast’ this is sector leading."
Rob Tucker Head of Admissions, University of East London
Sara Drake
"Our work with Equantiis began with the technology but took flight through their forensic exploration of member and student experience. This has helped to bring our growth strategy to life."
Sara Drake CEO, CGI: The Chartered Governance Institute
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