Janine Chasmer

Don’t Sail Blind… Measure and Improve Performance with KPIs

Key Performance Indicators (KPIs) is a well-used term in business but if you ask people what it means you’re likely to get different answers. KPIs...

Janine Chasmer
Janine Chasmer
Transforming Your Membership Organisation: 5 Top Tips for Success

For almost a decade, Equantiis has worked with various businesses in the membership sector and this paper shares everything we’ve learned along the way. From...

Janine Chasmer
Janine Chasmer
Joining up the Student Experience

There are many tools and techniques you can use to join up your student experience and create a compelling digital learning journey without having to...

Janine Chasmer
Janine Chasmer
How Robust is Your Reception?

The aim of this blog is to emphasise the detrimental effects that organisations can encounter if they are faced with a social engineering attack. The...

Janine Chasmer
Janine Chasmer
How Data Can Drive Customer Loyalty Programmes

Customer data is a coveted resource, sometimes paid for en masse, often stolen by hackers and consistently harvested by websites to make sure that you...

Janine Chasmer
Janine Chasmer
The Core Benefits of RPA for Higher Education

Over the last year, Robotic Process Automation [RPA] grew by a staggering 63.1%, making it the fastest-growing segment of the global software market.

Janine Chasmer
Janine Chasmer
Treating the Student as a Customer

Delivering successful outcomes requires universities to treat students as customers, partners, and individuals.

Janine Chasmer
Janine Chasmer
Embracing your project vision

When embarking on a project, setting a project Vision sounds like the obvious way to start, but often organisations think that they already know what...

Janine Chasmer
Janine Chasmer
Change. It’s real.

Change is sometimes forced upon us. Under normal circumstances a change programme is planned in advance and can take months if not years to unfold....

Janine Chasmer
Janine Chasmer

More about the author

Janine Chasmer
Janine Chasmer Principal Consultant

As a Principal Consultant, Janine guides and support organisations undertaking significant change or transformation and manages and delivers consultancy support on a wide range of technology implementation projects. Janine is the sector lead for Higher Education as well as an experienced Membership professional, with over 12 years’ experience in the third sector.

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